We collect information about you in three ways:
Information You Provide: You may have the option of providing personally identifiable information about yourself to us that may include the following: name, address, telephone number, e-mail address, user name and password.
Information from Third Parties and other Sources: Third parties may provide us with information about you. We may also obtain additional commercially available information from third parties.
Information from Your Use of the Website: We may collect information about your usage of the Website. This information includes certain information in server logs, including, with respect to your usage of the Website, URL visited, the content accessed, errors experienced, and in some cases, the websites you visited before or after you visit the Website.
Cookies and Other Technologies
Use of Your Personally Identifiable Information
The personally identifiable information that you provide and that we collect will be stored and maintained by Convida or its service providers for so long as we, in our sole discretion, believe is necessary or appropriate (a) to carry out the purpose(s) and the use(s) for which such information was collected; or (b) to comply with applicable laws, contracts, or other rules or regulations.
When you contact Convida, we may keep a record of your communication.
When showing or providing you with tailored content, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
We may combine personal information about you received from several sources, including without limitation, the information described above in order to create more tailored personalized promotions of certain products and services for you and to better market our products and services to you and to third parties. We may share such personal information, in an aggregated, non-personally identifiable manner, with third parties.
Data Sharing and Transfer
Convida will not trade, sell or share your personal information for use by any third party except in the following circumstances:
Notwithstanding the aforesaid in this Section 4 above:
The Website is not directed at children and children are not intended as the audience of the Website. Furthermore, neither the Website nor third parties on behalf thereof knowingly collect any personal information from children under 13 years of age. Accordingly, the provisions of the Children’s Online Privacy Protection Act do not apply to the Website. We encourage all parents to talk to their kids about online safety and to monitor their children’s use of the Internet and mobile applications.
Security; Access outside the United States
Your personal information will be stored by Convida or its third party service providers. To the extent your information is stored by third party service providers, such information will be subject to the security procedures utilized by such service providers. If you wish to receive information about such third party service providers, you may make such request using the contact information set forth at the end of this document, including the phrase “Third Party Service Providers” in the subject line, and providing us with your name, address and e-mail address. We will respond to you within thirty (30) days of receiving such a request.
We make no claims that the Website or any of its respective contents are appropriate or may be downloaded or accessed outside of the United States. If you are visiting this Website from a country outside the United States, you acknowledge and agree that in using this Website, you will transfer personal information about yourself to the United States, that your information will be deemed sent to Convida from the United States, that the data protection laws of the United States may not be as comprehensive as those in your own country, and that the transfer of this personal information occurs with your consent and will be treated in accordance with the laws of the United States. By providing any personal information to us through this Website, all users, including, without limitation, users in the member states of the European Union, fully understand and unambiguously consent to the submission, collection and processing of such information in the United States.
Transmissions via the Internet and mobile networks are never completely private or secure. You understand that any messages or information you send to our Website may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by Convida, please contact us at the e-mail address shown below.
Data transmitted via the Website may use a Secure Sockets Layer (SSL) protocol, and data may be encrypted on some pages of the Website. To the extent such technology is utilized on a given page, you may be unable to use certain account or customization features of the Website unless your web browser software supports such encryption.
Access to your Information
We attempt to keep your files complete, up-to-date, and accurate. We tell you how and where to conveniently access your personal information and how to notify us about errors.
We reserve the right to deny access to personally identifiable information in your Convida account (a) when such denial of access is required by law; (b) when granting you access is reasonably likely to negatively impact other people’s privacy; (c) to protect our rights and property; and (d) when such requests are frivolous or made in bad faith.
Choice and Opt Out Preference; Termination.
If, at any time, you prefer not to receive further e-mail communications from Convida, you will have the ability to unsubscribe from all of some of such communications by updating your preferences in your Convida account or to write to us to opt out in accordance with the contact information below. If, at any time, you prefer not to receive any other form of communication from us, you will have the ability to unsubscribe from such communications by contacting us at the address below as well as to close your Convida account.
If you wish to cancel your Convida account or request that we no longer use your information to provide you services, contact us in accordance with the contact information below.
We will retain your information for as long as your Convida account is active or as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Special Notice to California Residents
Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year and a description of the categories of personal information shared. To make such a request, please use the contact information set forth at the end of this document and please include the phrase “California Privacy Request” in the subject line, and provide us with your name, address and e-mail address. We will respond to you within thirty (30) days of receiving such a request.
Do Not Track
Convida does not support Do Not Track (“DNT”) with respect to your usage of the Website. The Website does not have a mechanism to recognize the various web browser DNT signals, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators. Convida takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browsed technology and the implementation of a standard.
CERTAIN PAYMENT SERVICES FOR THE WEBSITE ARE PROVIDED BY SHOPIFY. CONVIDA WIRELESS MAY ENGAGE OTHER THIRD PARTIES TO PROVIDE PAYMENT SERVICES FOR THE WEBSITE IN THE FUTURE. NEITHER CONVIDA NOR STORE OR MAINTAIN YOUR PERSONAL PAYMENT INFORMATION AND ARE NOT RESPONSIBLE FOR, AND DISCLAIM ALL LIABILITY IN CONNECTION WITH, ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF SUCH THIRD PARTY’S PAYMENT SERVICES.
ANY INFORMATION SUBMITTED AS PART OF THE PAYMENT PROCESS MAY BE TRANSFERRED AND STORED INTERNATIONALLY. BY PROVIDING SUCH INFORMATION, YOU CONSENT TO THE TRANSFER OF SUCH DATA.
Questions or Comments
If we are required under applicable law to appoint a data protection officer (DPO), you can contact the DPO that is responsible for your country/region at firstname.lastname@example.org.
Effective Date: 05/2018
Last Modified: 05/2018